Citizens of the world, global businesses and Government are watching, monitoring and adapting plans as the Coronavirus crisis continues to unfold. In travel, we’ve been through many a destination crisis, from Caribbean storms, Icelandic volcanos and the previous SARS outbreak, amongst others. However, the rapid spread of Coronavirus has taken the world by surprise.
At The Travel Company Edinburgh, we understand and appreciate the concerns of our customers, who are unsure if they should travel, as well as our trade partners who are facing heightened corporate pressures as well as concern for their customers and loved ones.
As the situation unfolds, there are lots of questions on cancellation fees, how insurers are approaching force majeure and the Foreign Office’s advice to travel. A lot of the answers are as yet unknown, but we will communicate new information when we have it.
We don’t intend to make any impulsive reactions here and will be following destination tourism advice as well as our own Government’s action plans to protect our customers and partners. Trade associations and bodies continue to aggregate and share news and issue guidance, which will inform our position too.
We are hopeful that like SARS, which spread rapidly and then all but disappeared, the Coronavirus outbreak will be temporary, and we can return to creating incredible, stress-free holidays. In the meantime, we suggest that for those of us who are well, it’s business as usual for ourselves and our clients.
The world should keep on travelling where it’s safe to do so. And the over-riding view of the industry is that most of the world is safe. We advise to take common sense steps to protect from illness, at home and on your travels. Good hand hygiene, self-isolation if unwell and reporting any travel to infected areas. If you are booked to travel to an infected area, rather than cancel your trip we recommend that you postpone it or switch destination.
At The Travel Company Edinburgh, we reassure that we stand by our customers, partners and employees over the next few unknown months. Together, we’ll find our way through this crisis, whilst standing together and preserving the beautiful experience of world travel and the industries that support it.
If you have any questions on imminent travel to an affected region, get in touch with us on our dedicated hotline on 0131 467 7000.
Did you know that from the 13th September 2019 there are new regulations coming into place with an extra layer of security for online purchases.
Officially: PDS2 (Payment Services Directive 2).
This new regulation covers ALL card payments made online, both personal and company credit cards.
So what does this mean? It means that every time you make a booking with online payment, your bank will ask you to authenticate it using a code from the bank to verify that you are the person who is authorising that payment.
The Good News:
This is good news as it make sure to limit fraud online! so you know that all your payments will be safe.
What might it effect for you and something to be aware of:
If your card is used to make your travel bookings online and it is not always you making the booking then every time you will receive a text with the authentication code to input into the screen to verify the payment.
This may not seem too bad, however if you have someone else making the booking and you are on a flight or in a meeting where you can not check your messages then the booking can not be made until you give the person assisting you the code.
This will delay the booking and potentially the price or availability may change by the time you are able to give the code so it could be an issue.
For your Travel bookings - what is the solution?
As a travel management company we can make the bookings immediately for you without the need for the credit card.
So no worrying about if the cardholder is available to give the code or not.
We would then simply invoice for the bookings as per our agreement with your company.
Making it very simple.
Get in touch with us to set up and account and away you go!
The Travel Company Edinburgh
0044 (0)131 467 7000
Here at The Travel Company Edinburgh we are very excited to be working with Medical Travel Companions as their UK partner. It is very exciting because the service that we can now provide is a fabulous addition for all travellers that need this service.
What is Medical Travel Companions?
Medical Travel Companions is a unique service that assists people with their travel needs from a local domestic or complex international journey. There are a large number of individuals or families who choose not to travel due to a variety of reasons. MTC can remove many of the barriers that will allow many to realise their travel dreams.
MTC travel companions are experienced paramedics, nurses, or nannies, that have undergone a rigorous selection process. They have a range of knowledge including: families with elderly parents, young children, people with a mental health issue, disability, or simply people who just need reassurance or help on a holiday or in transit.
MTC companions are available on a global basis.
Key Benefits of Using Medical Travel CompanionsTravellers can engage MTC services for travel on all forms of travel including, tours, cruises, flights, private vacations, or concierge transport services for local transportation requirements.
MTC companions are available to help you to your desired destination or even to stay with you for the duration of the entire trip. Medical Travel Companions is flexible and can tailor a solution to suit your specific needs.
MTC companions provide caring assistance to travellers such as:
About Ben Wilson | Co Founder & CEO of Medical Travel CompanionsBen holds a Bachelor of Business Degree from the University of South Australia.
Ben brings to MTC experience in the Airline, Airport, Travel, Health and HR sectors. Ben is responsible for the day to day strategic direction of MTC on a global basis.
Before starting Medical Travel Companions in 2000, Ben held management roles for a major international airline, and also at a global management consulting firm.
Ben has travelled extensively, including completing a transatlantic sailing voyage.
He has lived and worked in the UK and Africa. Ben is married and has three children and enjoys boating, Kangaroo Island, diving, tennis and, of course, travelling.
Text accredited to: Allan Suss, Podcast travel
Contact us on +44 131 467 7000 or firstname.lastname@example.org or link to make a booking Medical Travel Companions
The very first thing to think of is 'What is this meeting for and what do we want to achieve?'
Is it: A brainstorming session, simple meeting, training, inspirational staff meeting, fun day out, an awards event, a serious meeting to discuss strategy or anything else you can think of.
Once you know what you are looking to do in the meeting, that’s when you can decide what you need and you can then source the perfect venue. This can take a long time to get right, especially if you are not familiar with the town or city you want to hold it in. This is where we can help you by doing all the leg work and negotiating the best rates for your meeting.
What are you looking for?
My idea of the perfect meeting is something like this:
If you want some help in finding the best venue for your meeting or event anywhere in the world then get intouch:
The Travel Company Edinburgh
0131 467 7000
Before reading the below we would like to say how pleased we are that this is now being taken seriously and something is being done.
The below article is credited to the BBC the link is www.bbc.co.uk/news/business-47141538
Expedia, Booking.com, Agoda, Hotels.com, ebookers and trivago have been investigated over high-pressure selling tactics and misleading discount claims, the competition watchdog says.
The Competition and Markets Authority (CMA) was concerned the sites were making rooms seem more popular than they were.
The sites will now say if commissions they receive affect the results.
They also agreed to be clearer with discount claims and hidden charges.
The CMA began its investigation in June 2018 but didn't name the comparison sites it was investigating.
"The CMA has taken enforcement action to bring to an end misleading sales tactics, hidden charges and other practices in the online hotel booking market," said CMA Chairman Andrew Tyrie. "These have been wholly unacceptable."
Compare like with likeThe CMA will now seek to make the rest of the sector follow the same rules as the six companies it has named, it said.
Consumer action group Which? welcomed the CMA's intervention and said the changes should be "swiftly implemented".
The companies have all now agreed to the following, the CMA said:
"You can get some good bargains on these sites, but it is very important that you can trust what they say," Michael Grenfell, executive director of enforcement at the CMA told BBC Radio 4's Today programme.
"We will monitor them," he added.
The companies have until 1 September to comply with the demands, otherwise they could be taken to court.
There are no hidden fees or elements when you book with us.
Give us a call on 0131 467 7000 or email on email@example.com
People often say to me 'why should I use a TMC when I can just book everything online?'
I love it when someone asks me this as there are so many answers depending on the company or situation of the person. All of them end up with the person realising that among other things; You can still book everything online and you have the backup of a 24 hour team of experienced professionals to help should you need it.
Just image this situation:
When using a TMC there is no need to panic we can help you. We have all the information in one place and can tell you exactly what flights and hotels are booked and for who and help sort all the flights, re-book alternative flights, book trains if flights are grounded, book hotels where required or anything that you need.
So the answer to the question 'why should I use a TMC when I can just book everything online?' is:
Why would you not use a TMC when you can still book everything online through systems like the one we can provide you and you have the backup of a 24 hour team of experienced professionals to help should you need it.
Get in touch and we can tell you how we can help you with your situation email us
Motivating your staff is key in any modern business, by rewarding your staff who meet and exceed your performance levels it will help them to strive for similar results in the future as well as motivating those that may be under performing.
But what is the best way to reward your staff who are performing well? Are cash rewards the way to do it? We believe that while paying a bonus may give staff an instant boost it will soon be forgotten once the credit card has been paid off!
We believe that incentive trips create much more impact, firstly there is the anticipation, followed by the enjoyment of the trip and lastly, memories that can last a lifetime.
We have a wealth of experience of creating incentive trips that will capture the imagination, get all of your staff talking and most importantly have your staff striving to raise their games in order to be included on the trip next year.
We can take care of everything, flights, hotels, restaurants and activities for the trip. We have a specialist team who would only be too happy to discuss your requirements and work within your budget in order to add value to your rewards program.
Want to find out more, contact me at firstname.lastname@example.org or call me on 07841 920752.
Alternatively contact the office at email@example.com or call 0131 467 7000
Smart Travel Makes Better Use of Funds
By consolidating your travel spend with your preferred Travel Management Company, The Travel Company Edinburgh, we are able to work closely with your procurement/purchasing department to ensure that best value is provided for all your travel requirements. By travel policy adherence, proactive account management and the extensive knowledge and expertise of our travel consultants we can drive down your company spend and make recommendations for best practice – improving the way you book travel.
Here are some of the key benefits that we provide:
Click here for: Foreign Commonwealth & Development Office travel advice.
Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate
Book with confidence. We are a Member of ABTA which means you have the benefit of ABTA's assistance and Code of Conduct. All the package and Flight-Plus holidays we sell are covered by a scheme protecting your money if the supplier fails. Other services such as business travel, hotels or flights on their own may not be protected and you should ask us what protection is available. To find out more please go to www.abta.co.uk. Our numbers are W9294, C7292, J2696.
The air holiday packages advertised on this website are ATOL Protected by the Civil Aviation Authority, as we act as an agent for licensed tour operators and we can ATOL protect our own tailor-made itineraries for you. The names and ATOL numbers of each tour operators are displayed with each holiday offer shown and when enquiring with us about your holiday we will advise who is ATOL protecting your booking and confirm their ATOL number. Our ATOL number is 9150. You can check an ATOL number here