COVID-19 Information
At The Travel Company Edinburgh we are still working for our customers to help them through this difficult time. Our physical office is closed with our team working from home to ensure that we are there to assist our clients. This is a testing time with a new set of restrictions or advice coming in to play every day for us to follow, please be assured that we are working hard behind the scenes to deliver you, our customer, the best possible advice and guidance.
We are contacting all our customers who may be affected in date order, with the first 14 days being a priority and ensuring these customers are being contacted with all relevant updates.
The World Health Organization (WHO) has declared COVID-19 a global pandemic. Our priority is to support our clients and travelers affected by this situation. We are closely monitoring all developments to limit the impact for our travelers.
If you are traveling and need advice or assistance please contact us on edinburgh@ttce.com or call on +44 (0) 131 467 7000
If you are traveling, we also recommend you read the health and safety information published by IATA.
To get the latest information on COVID-19 and the global situation we recommend that you only use official sources.
Airline Modifications, cancellations, disruptions and refunds
A number of the airlines have policies in place for cancellations or modifications.
For the most up to date information, please check with the airline directly.
Please be aware that many airlines have cancelled our ability to do automated refunds, including refundable tickets. We can request refunds on your behalf via a manual process. Due to this process we are unable to inform clients of when they will be in receipt of the refund.
Other useful information:
We are contacting all our customers who may be affected in date order, with the first 14 days being a priority and ensuring these customers are being contacted with all relevant updates.
The World Health Organization (WHO) has declared COVID-19 a global pandemic. Our priority is to support our clients and travelers affected by this situation. We are closely monitoring all developments to limit the impact for our travelers.
If you are traveling and need advice or assistance please contact us on edinburgh@ttce.com or call on +44 (0) 131 467 7000
If you are traveling, we also recommend you read the health and safety information published by IATA.
To get the latest information on COVID-19 and the global situation we recommend that you only use official sources.
Airline Modifications, cancellations, disruptions and refunds
A number of the airlines have policies in place for cancellations or modifications.
For the most up to date information, please check with the airline directly.
Please be aware that many airlines have cancelled our ability to do automated refunds, including refundable tickets. We can request refunds on your behalf via a manual process. Due to this process we are unable to inform clients of when they will be in receipt of the refund.
Other useful information:
